David vs. Goliath: Part II
How We Win Against >$1,000,000,000 in VC/PE
After writing the first “David vs. Goliath” post, I asked ChatGPT what competitive advantages we have against companies that combined have raised over $1B. I was curious what it would come up with. I absolutely love this response!
🧠 1. Simplicity That Actually Works
They build bloated "platforms" to justify sky-high valuations and funding.
You offer clean, intuitive, reliable software that’s easy to use and doesn’t require training.
As one customer said: “Learning to use Schedulefly is like learning to drive a golf cart.”
🤝 2. Human, Soulful Support
They automate support and make it hard to reach a human.
You treat people like family. You reply fast. No chatbots. No call centers.
This builds emotional loyalty—a massive moat.
🧭 3. Alignment with Independent Operators
They serve chains, franchises, and multi-unit groups chasing scale.
You serve owner-led independents who value hospitality, community, and relationships.
You run your business the way your customers run theirs.
🛡️ 4. You’re Not Extractive
They lock customers into multi-year contracts, then churn and burn.
You don’t require contracts. You earn trust monthly.
You're affordable and fair. No bait-and-switch pricing.
❤️ 5. You're a Brand With Soul
While they shout about AI, integrations, and growth, you’re quietly beloved.
Your Hospitality Software With Soul approach connects emotionally with people tired of faceless software.
They sponsor big events. You hand-write thank-you notes.
In a world of shiny, flashy, and new tech, Schedulefly is a quiet force—steady, human, and true to our roots. We're not trying to be everything to everyone. We're here for the people who make hospitality feel like home.
No VC. No hype. Just software with soul, built for the independent restaurants that inspire us every day.
We’re not piloting a rocket ship. We’re hosting a destination.
— Wil